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  • Box Office Information
    The box office can be reached at (541) 612-3421 or tickets@pendletonroundup.com The week of Jackalope, venue ticket booths are open from 4:00 PM - 7:00 PM Wednesday and open at 12:00 PM Thursday, Friday, and Saturday. Pendleton Round-Up ticket office open Wednesday 9:00 AM - 5:00 PM;Thursday & Friday 9:00 AM - 3:00 PM; Saturday 10 AM - 1:00 PM.
  • Can I buy tickets at the festival?
    Subject to availability, day-of-show tickets can be purchased at the venue ticket booth. The ticket booths are located to the left of the entrance.
  • What if I lost my tickets?
    Contact Pendleton Round-up Customer Service and they can help! Email: tickets@pendletonroundup.com Phone: (541) 612-3421
  • Is re-entry allowed?
    You may re-enter until 7:00 PM each night
  • Is the event family friendly?
    Yes, this is an all ages and family friendly event. Children 12 and under are free with a paying adult. This applies only to General Admission. For Box and Reserved seats, kids 12 and under must have a ticket.
  • How much is parking?
    Parking available on site. Parking cost is $10 per day in the lot connected to the venue. First come, first serve each day.
  • Is there a bag policy?
    Bags cannot exceed 14”x14”x”6". All patrons will be wanded by security and bags will be searched (also upon reentry). No oversized bags will be permitted in the venue.
  • Are there shuttles available?
    Absolutely! You can find the map here. There will be a free shuttle before and after Jackalope Jamboree each day. The shuttle will run from Shari's Cafe each day to and from the venue. The shuttle will also stop downtown, near the Rainbow Cafe (shuttle pick up/drop off on Court St. near Community Bank parking lot), on the way to the venue. The following is lodging near Shari's Cafe: ​ Red Lion Hampton Inn Best Western Motel 6 Super 8 Holiday Inn KOA area ​ There will also be a shuttle running to the Rainbow Cafe (downtown) each night after Jackalope concludes.
  • Can I bring my own water?
    No outside food or beverages are permitted, but you are welcome to bring in an EMPTY and TRANSPARENT plastic bottle or CamelBak to use at our water filling stations. Bottled water will also be available for purchase.
  • What sorts of adult beverages will be available?
    Domestic & local craft beer & cider available along with local wine. Drink tokens are required and available for purchase on site. Tokens are valid for all three days of the event. Tokens are non-refundable. In order to prevent underage access to alcohol, we will be providing 21+ wristbands. Any minors found in possession of alcohol will be asked to leave the festival venue. Any adult providing alcohol to minors will also lose their credentials and be asked to leave the festival venue. You may not bring alcohol in or out of the venue.
  • What is your policy on photography and videography?
    No audio recording. No video recording. No professional photography without appropriate media credentials. Professional cameras are defined as those with any protruding lens. Cell phone cameras are permitted. DRONES ARE ABSOLUTELY FORBIDDEN IN ANY PART OF THE PENDLETON ROUND-UP GROUNDS
  • What items are acceptable to bring?
    Blankets Sunscreen Seat cushions (max size: 18"x14", no back rests or metal allowed). Baby formula / breast milk Baby strollers Personal medical needs (e.g. walkers, canes, etc.). If you have any questions or concerns about mobility issues, please contact info@jackalopejamboree.com
  • What are the big no-nos?
    Weapons of any kind. No guns (even if you have a carry permit), knives of any size, tasers, or mace Fireworks Laser pointers Drugs Umbrellas Coolers Chairs of any kind Any item that will obstruct the view of patrons. Signs, clothing, flags, or language that express racist, homophobic, sexist, bigoted views. Jackalope Jamboree is an inclusive, non-discriminatory event. Additional items may be forbidden at the discretion of security and management. Items violating these rules will be confiscated and violators will be subject to removal from the venue and referred to local law enforcement.
  • Health Information
    * First-Aid station available on site provide at the St. Anthony medical trailer. Hand sanitizer and face masks will also be available. * If you have any symptoms of COVID-19, please refrain from attending the event. If you notice symptoms while at the event, please exit the event immediately.
  • Are pets allowed?
    Animals are not allowed inside the venue. However, licensed service animals are permitted with verified credentials/license. Contact info@jackalopejamboree.com in advance for all service animal requests.
  • Can I smoke anywhere at the festival?
    Smoking/vaping is not allowed inside the venue. Smoking/vaping is allowed at your campsites and 50 feet outside the venue.
  • How can I make ADA accommodations?
    The Happy Canyon Arena is fully compliant with The Americans with Disabilities Act. Contact tickets@pendletonroundup.com for purchasing ADA seating.
  • What's this I hear about a nightly after party?
    You heard right! FREE Admission after party starts at 11:00pm every night. Stay tuned for more information.
  • If there an official hashtag for the festival?
    Yep! We'd appreciate you tagging all of your social posts with #jackalopejamboree and/or #jackalope. We'd LOVE to see the festival through your eyes.
  • Are there ATMs available at the festival?
    We do have several ATMS available. Cash and Credit / Debit are accepted at all bars, box office, and merch stations
  • Can I be a vendor at the Jackalope Jamboree?
    Indeed you can! We have a vendor application form HERE
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